At LEBIKE, we are committed to providing a transparent and flexible service. We invite you to carefully read our cancellation policies regarding our services. noleggio e-bike and tour guidati.
E-Bike Rental
- It is possible to request cancellation of the rental and obtain a refund entro 48 ore dalla data di noleggio.
- The request must be sent by phone or WhatsApp to the official LEBIKE contacts.
- Beyond the 24-hour limit it will no longer be possible to receive a refund..
- In case condizioni meteo avverse, sarà direttamente LEBIKE a contattare il cliente per comunicare l’annullamento del noleggio e concordare un rimborso o la riprogrammazione del servizio.
Guided Tours
- Payment for the tour must be made entro 48 ore prima della data prevista.
- Cancellation requests must be communicated promptly.
- Cancellations made within 48 hours of the tour date non prevedono penali.
- Cancellations made more than 48 hours before the tour do not give the right to a refund, except in exceptional cases assessed by LEBIKE.
- In case of bad weather or conditions that compromise the safety of the tour, LEBIKE will inform the participants and propose full refund o reprogramming.
Contact us for more information!
info@lebike.it +39 340 4854141